Shipping Policy
Cash on Delivery: Available
Home Delivery:
We provide home delivery to all Emirates, including:
- Dubai
- Sharjah
- Abu Dhabi
- Ajman
- Ras Al-Khaimah
- Umm Al Quwain
- Fujairah
Shipping charges are the same for all Emirates.
Shipping Partner:
- Aramex
Real-Time Tracking:
- Tracking links will be automatically emailed to your inbox.
Delivery Time:
- 1-2 days, depending on your location.
Shipping Initiation:
- Shipping will be initiated within 24 hours of receiving your order.
- Normal delivery time is 1-2 days.
Cancellations
- You can cancel your order anytime before dispatch.
- Orders cannot be canceled during transit.
- Upon receiving a cancellation request, the admin will approve it and process your refund within 1 hour.
Returns
- You have 48 hours to return an item from the date you received it.
- To be eligible for a return, the item must be unused and in the same condition as received, with its original packaging and proof of purchase.
- Returns are accepted for genuine reasons only, such as defective products, incorrect products, or missing parts.
Shipping Refunds
- You will receive a full refund on shipping costs if the return reason is genuine as per the return clause.
- If the return reason is not genuine, you will bear the shipping and return shipping costs.
Contact Us
If you have any questions about returning your item, please contact us at:
- Email: serve@divinereads.com